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FAQ (Frequently Asked Questions)

What tie size should I buy?

Note: To ensure the best fit, measure from your child’s collar to his belt line. Measure while your child is standing, or in the case of an infant, as if he were standing.

Next: Pick the closest size to your measurement.

Recommended child sizes are:

  • Infant (7.5”): …0-9 months
  • Toddler (10”): …9 months – 2T
  • Boy (14”): ………3T – Child size 6
  • Youth (17”): ……Child size 7-9

Generally speaking, ties hanging past the belt line is okay, while ties hanging above the belt line look funny.

Please note: when ties are on infants and toddlers they need constant adult supervision.

Recommended men sizes are:

  • Dad (59”): …Up to 6’2”
  • Tall (65”): …Over 6’

How long will it take to get my ties?

Generally speaking, your ties are packaged and sent within one day of your purchase.

Since My Favorite Pal uses USPS for shipping, customers within Utah usually receive their ties one or two days after their purchases.

Customers on the east coast usually receive their ties in 5 or 6 days with standard shipping, and 2 or 3 days with express shipping.

Customers on the west coast usually receive their ties in 4 or 5 days with standard shipping, and 2 or 3 days with express shipping.


What are your ties made of?

My Favorite Pal ties are made from Microfiber. Microfiber allows the ties to look sharp like silk with the durability of Polyester.


What is a zipper tie?

A zipper tie is a tie that is pre-tied with a zipper built into the knot. You simply unzip the tie to remove it and zip it up to wear it. When a zipper tie is on it looks like a normal tie.


Can I purchase My Favorite Pal wholesale?

Absolutely. If you would like to sell My Favorite Pal products, please contact us with the contact form and we will arrange the details with you.


Where Can I Buy My Favorite Pal in Stores?

Currently My Favorite Pal is being sold only on line. If you would like to suggest a store you would like My Favorite Pal in, please contact us in the contact form.


Is it Safe to Buy Online?

Protecting your information is very important to us. We have contracted with Authorize.net to handle the payments. They have a very good reputation for security and reliability. With over 200,000 companies trusting them, Authorize.net is the leading provider for payment gateways. Your information is safe.


What if I Don't Have A Credit Card?

Please contact us in the contact form and we will work something out.


How often will you get new necktie designs?

Check in every few months to see the latest tie designs. If you subscribe to our blog or newsletter, you can even be a part of selecting the next colors and designs.

Popular designs may be re-stocked, but as a general rule we will keep our design line up fresh.


What payment methods do you accept?

Currently, myfavoritepal.com accepts payments through Visa, MasterCard, American Express, and Discover.

You will be asked for your payment information upon checkout.

Thanks for shopping myfavoritepal.com!


What is your return/refund policy?

Exchanges are offered for incorrectly purchased sizes, and refunds are offered for defects only.

If you bought the wrong size, please return the unworn, unwashed ties and we will happily exchange them.

Although every tie is inspected before it is sent to you, if you find a defect please contact us via the contact page and return the ties to us for a full refund.

My Favorite Pal cannot refund or return any worn merchandise.

My Favorite Pal will not refund or reimburse shipping or handling charges associated with returns and refunds.

Please review our policies page for a more thorough review of our return/refund policy.

Thanks for shopping with My Favorite Pal!


How much does shipping cost?

Domestic Rates

Standard Shipping (3-7 business days) is: $5.50

Express Shipping (2-4 business days) is: $7.50

Next Day Shipping (up to 2 business days) is: $26.00


International Rates (not in the USA)

Standard International (6-11 business days) is: $16.00

Express International (5-7 business days) is: $30.00

Your order will ship from our warehouse within one business day.


Who created your highly customized website?

MyFavoritePal.com was designed by Camila Nagata. It was built by Roger and Oliver who you can reach at rogerpack2005@gmail.com and olivernina@gmail.com.


Are all your ties "zipper ties"?

No. The tall (65”) and dad (59”) sizes are regular neckties. The ties that are “zipper ties” are indicated on the product pages.


What is the difference between the 59" dad tie and the 21" dad tie?

The 59” tie is a regular tie. The 21” tie is a pre-tied zipper tie.

A zipper tie is a tie that is pre-tied with a zipper built into the knot. You simply unzip the tie to remove it and zip it up to wear it. When a zipper tie is on it looks like a normal tie.


Quick FAQ List

  • What tie size should I buy?
  • How long will it take to get my ties?
  • What are your ties made of?
  • What is a zipper tie?
  • Can I purchase My Favorite Pal wholesale?
  • Where Can I Buy My Favorite Pal in Stores?
  • Is it Safe to Buy Online?
  • What if I Don't Have A Credit Card?
  • How often will you get new necktie designs?
  • What payment methods do you accept?
  • What is your return/refund policy?
  • How much does shipping cost?
  • Who created your highly customized website?
  • Are all your ties "zipper ties"?
  • What is the difference between the 59" dad tie and the 21" dad tie?
 
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